At Entersoft Information Systems Pvt Ltd/Entersoft Australia Pty Ltd (“Entersoft”) we are committed to protecting and respecting your privacy. We hold, as with most businesses, personal information about our customers and people who may be interested in our products and services.
This privacy policy explains the type of information we process, how that processing may affect you and your rights.
Entersoft will occasionally update this privacy policy. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. We encourage you to periodically review our policies to be informed of how we use your information.
Our Data Protection Officer can be contacted at [email protected]. Any questions regarding this policy and our privacy practices should be sent by email to sales[at]entersoftsecurity[dot]com or by writing to Head of Operations, Entersoft Australia Pty Ltd, 155 Queen Street, Brisbane QLD 4000 (For Australia region) and Head of Operation, Entersoft Information Systems Pvt Ltd, 3rd Floor, No.44/A, Datta Prabhas, 1st Main Road, 3rd Phase, J P Nagar, Bengaluru(For Rest of the World)
If you wish to make a complaint about how we use your information, please contact us at sales[at]entersoftsecurity[dot]com and we will do our best to help. If you are still unhappy, you can contact the appropriate data protection supervisory authority.
Please see the Definitions section for definitions of terminology used in this Privacy Policy.
Entersoft collects or receives your data under this privacy policy as a data controller for the purposes of EU Data Protection Legislation. Entersoft do not share data with any other organization.
Entersoft operates out of Australia and India with registered offices at 155 Queen Street, Brisbane QLD 4000 and 2nd Floor, Skyview 10, The Skyview, SY No. 83/1, Raidurgam, Hitech City Main Road, Hyderabad 500081, Telangana, India respectively.
Collection directly from you
Most of the personal data we process about you comes directly from you for example:
Please note that we may record conversations made with our Sales, Finance, Account Management, Project Management, Project Delivery and Customer Support teams.
We automatically collect information about you as follows:
We may obtain publicly available professional information about you (as detailed in the Data Processed section below) from third parties or online publications. This information is used in the following ways:
This section details the information what we collect, the purpose for its collection and use, and the legal basis for the processing.
Purpose [1] | Personal data | Processing ground |
---|---|---|
To provide you with Entersoft products and services. |
|
|
To improve experience at our events and offer products and services that better meet your needs. |
|
Legitimate interest |
To respond to your communications and to retain a record for quality and training purposes. |
|
|
To ensure network and information security. |
|
Legitimate interest |
To monitor the performance of our website and improve user experience |
Web log server information (see above) |
Legitimate interest |
To contact you or to stay in touch with you about our products and services. |
|
|
To send you confirmation and further Events information. We will also use your name at the event to confirm attendance and ensure your health and safety when you attend in person. |
|
|
|
|
Legitimate interest |
To determine your interest in our products and services. |
|
Legitimate interest |
We collect your product information to ensure that you have the best experience with our Sales and Pre-sales teams. We may collect information related to your free time slots for meetings with our teams. We collect most of this information through emails or forms. Please only provide this information if you consent to its use for the intended purpose.
We otherwise do not knowingly or intentionally collect special categories of personal data from individuals and we request that you please do not submit special categories of personal data to us.
We do not share your data with any third parties.
We conduct various Security events across the globe. If there is a sponsor for the event and we have work very closely with them, we share following data to our Hackfest sponsors
We share the events related data only after signing an NDA with the sponsor.
Explaining more about direct marketing and profiling
We may use personal information to let you know about Entersoft products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
To protect privacy rights and to ensure you have control over how we manage marketing with you:
In order to understand your interest in our products and services and/or to ensure that we only send you communications which we believe may be of interest or relevance to you we analyze your engagement with our website, content, products and services. For example, your level of engagement or a specific topic of engagement will lead us to infer what is of most interest to you and if you we may offer you similar further content or related services.
We retain your information for no longer than necessary for the purpose for which it was collected. In determining how long your information will be stored, we will consider:
We store our data with GDPR compliant CRM vendors and Email vendors. Entersoft does not transfer your personal data. In all instances, we make sure our CRM vendors, Email vendors take steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:
In the EEA, data subjects have the following rights:
For more information on how to object to our use of information collected from cookies and similar technologies, please see our cookies policy.
You can exercise your rights by writing to us at Head of Operations, Entersoft Australia Pty Ltd, 155 Queen Street, Brisbane QLD 4000 (For Australia region) and Head of Operation, Entersoft Information Systems Pvt Ltd, 3rd Floor, No.44/A, Datta Prabhas, 1st Main Road, 3rd Phase, J P Nagar, Bengaluru(For Rest of the World)
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
If you are a resident of Australia, you may have a right pursuant to Privacy Act 1988 (Cth) (the “Privacy Act”) to obtain certain information about the types of personal data that we store for direct marketing. We do not share your data with third parties.
Please contact us at sales[at]entersoftsecurity[dot]com if you would like to exercise any of your rights in relation to your personal data.
All your data is stored in CRMs which are GDPR compliant. As ISO 27001 certified company, We take Privacy very seriously. All your data is stored in CRM and Email systems which are protected by two factor authentications. All our Emails are protected by two factor authentications. All our websites are protected by HTTPS.
Some browsers offer a “do not track” (“DNT”) option. For information about Do Not Track, please visit www.allaboutdnt.org.
At this time we do not respond to DNT signals. For information on how to block and opt out from tracking technologies used on our website, please see our cookies policy (below).
Please be aware that Entersoft does not control and is not responsible for websites that are referred to or linked from its own websites and that use of your personal information on these websites is not subject to this Privacy Policy.
To access certain parts of the Entersoft products, Entersoft may require you to register and provide certain information about yourself.
You are reminded that where you register you agree to:
We are concerned to protect the privacy of children. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
If you believe that we have received information pertaining to or from persons under the age of 18 please contact us at sales[at]entersoftsecurity[dot]com. If we become aware that a person under the age of 18 has provided us with personal information, we will take steps to delete such information.
Compliance with a legal obligation - processing is necessary to ensure we comply with our legal and regulatory obligations.
Consent – you have given specific consent to the processing of your personal data.
Data Controller – the entity that determines the purposes and means of processing personal data.
EEA – the European Economic Area which comprises countries that are members of the European Union and Norway, Iceland and Liechtenstein.
Identifiable natural person - a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
Legitimate Interests - processing is necessary for our or a third party’s legitimate interests in carrying on, managing and administering our respective businesses effectively and properly (except where our or the third party’s interests are overridden by your own interests, rights and freedoms).
Performance of a Contract – processing is necessary to carry out our contractual duties, exercise our contractual rights or otherwise perform our Contract with you, or to take steps at your request to enter a Contract.
Personal Data - any data relating to an identified or Identifiable Natural Person.
Processing - means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction any
Special categories of personal data - personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric data processed for the purpose of uniquely identifying a natural person, data concerning Vital Interests – processing necessary protect an interest which is essential for the life of the data subject or that of another natural person.
[1] Where Legitimate Interest is the processing Ground, the legitimate interest is provided in the Purpose column.